Less copy-paste, more control.
We start from the real process, not the ideal diagram. The goal: remove the soft tasks without breaking the approvals that matter.
Drawing: the line of “Automation”, the same behaviour as on the home page.
When it helps
When the work goes through five tools, three approvals, exports, reminders and too many small invisible manipulations.
What you can check
- We keep people at the points where their judgement really helps.
- Error cases are designed from the start, not after the first incident.
- Every automation can be read back, replayed or switched off.
What we build
Custom workflows
Reminders, enrichment, filing, document generation, syncs between tools. We build around your constraints.
AI when it helps
A model can read, summarise, classify or draft. If a simple rule is enough, we keep the simple rule.
Observability
A history of actions, visible errors, useful notifications and a clear status. A silent automation always ends up costing a lot.
Reasonable maintenance
The system stays understandable. Not a contraption nobody dares to touch three months later.
Method
No long tunnel.
Observe
We list the gestures, the tools, the exceptions and the decision points. That is often where the real problem shows up.
Cut it down
We isolate a first loop to automate: useful on its own, quick to test and easy to fix.
Go to production
We connect the access, logs, alerts and safeguards before widening the scope.
Improve
We look at the real errors and adjust. Automation gets better through use, not through big speeches.
Deliverables
- A simple map of the process
- A testable, documented workflow
- Alerts and run logs
- Handover or light maintenance
A reminder without losing control.
Illustrative example, fictional scenario.
Imagine requests received in a shared inbox, then retyped into a spreadsheet. A rule creates a task when the expected fields are present; the person in charge approves the message before the reminder goes out. No AI model is needed to copy the fields.
Missing field or duplicate: the workflow stops, shows the error and allows a manual restart without sending the same reminder twice. The deliverable includes the trigger rule, the run log and the restart procedure. This scenario is not a client result.
To prepare the breaking points, read how to automate without breaking the process. You can also describe a workflow and its exceptions, without confidential data in the first message.
Let us see if it is worth it.
Send the context, even rough. I reply with a first reading of the subject and a simple way to test it.